Website Santa Clara University




Administrative Associate for Faculty Development, Collaborative for Teaching Innovation, & Educational Assessment


Position Title:
Administrative Associate for Faculty Development, Collaborative for Teaching Innovation, & Educational Assessment

Position Type:

Hiring Range:

$25.24 – $29.01/hour; commensurate with experience

Pay Frequency:
A. Position Purpose

The primary purpose of this position is to provide support and improve administrative functions for Faculty Development, the Faculty Collaborative for Teaching Innovation and Educational Assessment. These three groups provide workshops, programming, consultations, and support for faculty in their teaching roles, development as university leaders, and assessment of student learning at the course and program level, often working in collaboration with one another.

The administrative associate plays an essential role in directing and managing daily operations in campus communication; managing calendars, events, and budgets; and supervising student support staff.

B. Essential Duties and Responsibilities
Act independently to provide operational support for three co-located units: Faculty Development, the Faculty Collaborative for Teaching Innovation, and Educational Assessment

Direct and oversee event planning and programming: using project management software ensure workflow and timelines, including communication, invitations, and rsvps, menu, budget, facilities set up, catering, media services, onsite support, and post-event debrief

Communicate details, event arrangements, and follow up with guest speakers and participants

Coordinate within and beyond units to ensure communication for events is timely, accurate, and consistent with event goals

Monitor changing needs and communicate project updates to appropriate stakeholders

Independently research and gather information about programming, resources, and other forms of support from peer institutions

Design, administer, and analyze program assessment survey data using Qualtrics

Design, draft, and disseminate University-wide communication for the three units, including emails, event notices, newsletters, and presentation slides

Design, revise, and update websites, web communication, and calendaring using T4 and LiveWhale; promote events through campus outreach and social media

Write, revise, and update documents for official distribution

Provide human resources support, such as processing faculty associate appointments and other letters, supplemental pay requests, invoices and transactions

Track financial data and faculty contacts and participation data using Workday and spreadsheets

Respond independently to inquiries and requests from faculty and campus partners regarding all areas of Faculty Development, the Faculty Collaborative for Teaching Innovation, and Educational Assessment

Direct faculty and staff to appropriate resources, based on a broad knowledge of support services and opportunities for faculty within all units

Maintain files, order supplies, and make travel arrangements as needed for team members and outside speakers

Manage monthly budget reporting and track expenses with Workday financial reports

Provide work direction to student staff; lead recruitment, training, and supervision; handle student employee related questions and issues

Streamline tasks and processes to improve efficiency

Identify and determine the cause of problems; develop and present recommended improvements

Other duties as assigned


C. Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

Knowledge, Skills, and Abilities
Demonstrated ability to work independently and take initiative

Demonstrated ability to work collaboratively, be flexible, and work as a part of a team

Maintain a professional, service-oriented approach

Strong organizational skills with ability to handle multiple tasks, attend to details, and ensure accuracy and efficiency

Strong interpersonal skills with ability to deal professionally with all levels of faculty, administration, and staff

Strong oral communication skills

Strong written communication skills

Strong skills with Microsoft Office, scheduling software, Google Suite, Adobe Photoshop (or equivalent)

Skills in or willingness to learn Workday (or equivalent) financial system software, and website development tools including T4 and LiveWhale.

Strong personal initiative and understanding of and commitment to the mission of each unit

Strong service orientation and skills

Commitment to maintain confidentiality and use discretion

Interest in faculty development, teaching and learning, educational assessment, and contributing to dynamic programs in each unit

Understanding of and support for the values and ideals of Jesuit education


Education and/or Experience
Bachelor’s degree preferred

3-5 years of related experience

Experience in higher education setting preferred

COVID-19 Statement

The health and safety of the university community is a top priority. All Santa Clara University students, and employees are required to be vaccinated against COVID-19 or request a medical or religious exemption. Please visit our COVID-19 webpage for additional information.

EEO Statement

​Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University’s equal opportunity and nondiscrimination policies, see

Title IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. The Title IX Coordinator and Section 504 and ADA Coordinator is Aaron Zisser, Director of Equal Opportunity and Title IX, 408-551-3043, , Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at

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