Website Saint Louis University (@SLU_Official) · X Saint Louis University

Higher Purpose. Greater Good.

The Director of Special Operations manages all department special and technical functions including training, emergency preparedness, dispatch/communications, Chaifetz Arena security, Investigations, card access coordination, and Clery Compliance. This position ensures the safety of the university community, property and assets. This position also ensures that University and department policies are followed, as well as the positive collaborative engagement between departments. This position wears the rank of Major and must be able to perform the duties of the AVP/Chief of Public Safety in their absence.


Provides senior leadership for specialty and technical functions within the Department of Public Safety (DPS), to include investigations, training and accreditation, Chaifetz Arena security, communications/dispatch, emergency preparedness, and Clery Compliance
Ensures the implementation and sustainment of all assigned programs on a university-wide scale; collaborates with internal and external partners to ensure assigned sections meet regulatory requirements, have necessary equipment and technology, and conduct regular assessments of efficiency and effectiveness
Manages personnel development and progressive discipline ensuring policies and procedures are followed; ensures personnel record keeping is accurate and documentation requirements are met, administers departmental personnel standards in a manner conducive to maximum performance and high morale; ensures performance evaluations are accurate and completed as required
Leads, in collaboration with Director of Field Operations, security support efforts for special events at the University
Keeps the AVP/Chief of Public Safety informed of status and needs of all assigned area of responsibilities; develops proposals for program improvement and manages implementation upon approval
Manages vendor-partner accountability specifically contracts related to assigned areas of responsibility to include dispatch/communications technology, Clery compliance, and Chaifetz Arena security
Supports AVP/Chief of Public Safety in development of budget planning and execution directly related to training and accreditation, Chaifetz security, investigations, dispatch/communications, emergency preparedness and Clery compliance
Collaborates with industry peers regarding best practices in assigned areas
Performs other duties as assigned

Proven knowledge of university based public safety functions specifically, investigations, event security, training and accreditation, dispatch, and communications
Deep knowledge of emergency preparedness programs and techniques
Thorough understanding of the Clery Act and associated compliance requirements
Knowledge of university public safety best practices
Exceptional interpersonal and human relations skills
Excellent verbal and written communication skills
Ability to develop and sustain a culture of community service, diversity, equity, and inclusivity
Ability to identify and assess issues and recommend solutions
Demonstrated ability to lead in a cross-functional environment, preferably in a university or college setting

Bachelor’s degree
Ten years of public safety or law enforcement experience
Five years of supervisory experience
Experience in cross-functional collaboration, particularly in a higher education environment
Possess or able to obtain upon hire an armed security officer license with St. Louis City/County Police Private Security Division.  Must maintain licensure throughout tenure of position

Industry certifications in Clery and emergency management
Previous experience in a college or university environment

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