AV Technician 1

 

AV Technician 1
Regis University

R003827
Northwest Denver CampusThornton Campus

Position Type:
Staff

Scheduled Weekly Hours:
40

Requested Start Date for this Position:
11/24/2023 – 14 days to go

Campus Location:
Northwest Denver Campus

Full-time or Part-time:
Full time

Job Summary:
Under the guidance of Regis University staff, the Technical Support Services (TSS) Audio-Visual (A/V) Technician will provide on-site technical support for academic and administrative operations on all Regis University campuses. This includes proactively maintaining, operating, troubleshooting, and repairing of A/V equipment, computers, and peripheral devices. The TSS A/V Technician will use broad technical expertise to identify, research, resolve, and mitigate technical problems while, providing excellent service and support for a wide range of technologies used in classroom A/V systems. This position is an on-premise job that, depending on business needs, will require working occasional evening and weekend shifts. TSS A/V Technician must travel locally to Regis University campuses as needed.

Working at Regis University
As Regis employees, we each have a responsibility to perform our work in alignment with the mission of the University, especially with its Catholic and Jesuit values. All employees are expected to both contribute to and strengthen the university’s culture of respect, inclusion, and equity for all members of our community.

Take a moment to consider our Total Rewards package:
– A generous tuition benefit for employees, spouses, and dependents
– Paid Mission leave to give employees time to volunteer in the community
– Options for flexible work
– Additional time off each year when the University closes for Winter Break
– Medical, dental, and vision insurance

Special Instructions to Applicants:
Please submit a resume, cover letter, and list of references with your application. Current employees, please submit an application and requested documents by logging into Workday. Click on the Career Worklet and access the internal site.

Major Duties and Responsibilities:

Essential:
Promptly address and resolve or mitigate all classroom and conference room A/V technology issues and requests in a time sensitive manner.

Demonstrate an exceptional level of customer service to faculty, staff, and vendors alike while also completing assigned tickets and tasks.

Administer and maintain A/V and computing equipment including its service, installation, configuration, diagnosis, repair, and replacement.

Provide technical services and support for all Regis events as needed.

Availability to work occasional evenings and weekend shifts, dependent on business needs. In relation, shift flexibility is available upon management approval.

Keep accurate inventory of A/V and computing equipment.

 

MINIMUM REQUIREMENTS:

Education:
High school graduation and 1-3 years of related audio-visual or desktop experience.

 

Experience:
1-3 years’ experience in providing A/V or desktop technology set up or support or closely related experience is required. 2-4 years’ experience in customer service is required. Essential expertise includes certifications or real-world experience in A/V equipment configuration, hardware installation, computer troubleshooting, and repair. An understanding of an academic environment, particularly in higher education, is desirable.

 

WORKING CONDITIONS:

Work is done in an office setting. Work may require occasional weekend and/or evening work.

Why work at Regis?

Benefits Guide – Fiscal Year 22-23 or

https://www.regis.edu/_documents/about/offices-and-services/human-resources/regis-university-employee-benefits-guide.pdf

 

Pay Rate:
$20.00 / hour

To apply, visit https://apptrkr.com/4783949

Since 1877, Regis University has been using our Jesuit background to provide an education for men and women of all ages and faiths and is accredited by the Higher Learning Commission: A Commission of the North Central Association of Colleges and Schools. Inspired by St. Ignatius Loyola, the mission of Regis University is to educate men and women of all ages to make a positive impact in a rapidly-changing global society. We encourage our students to seek truth, live purposeful lives, and continually examine and attempt to answer the question: “How ought we to live?” Regis University’s Northwest Campus is the main campus and administrative hub, located in Denver, Colorado. Regis University has three additional campuses in Colorado Springs, Colorado, Thornton, Colorado and the Denver Tech Center, as well as distance learning initiatives.

 

 

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