Residence Life Complex Director

Be The Difference Begins with Great People.  

Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We’re always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community.  

We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.   

We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community. 

Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement!  For more information, please view the Total Rewards Guide.   

The Residence Life Complex Director holds a live-in, full-time appointment in the Office Residence Life and the Division of Student Affairs. This role has responsibilities in the areas of student development, staff development, and hall administration for an area of 2-3 residence halls or University Apartments. This position supervises graduate assistants and undergraduate student staff. Additionally, they are expected to fully participate in the programs and activities of the Office of Residence Life and Division of Belonging & Student Affairs.

This is your next opportunity to join an organization that invests in their employees’ career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.  

Duties and Responsibilities

1. Develop residential communities, including any living learning community in the area, through use of the residential curriculum that focuses on academic, personal, and interpersonal growth for individuals and the community. In addition, provide leadership to hall governments and serve as an advisor to campus wide events as needed.

2. Anticipate and respond to the crisis management needs of the residence hall and university apartment system, including duty nights and weekends. Enforce University and department policies and procedures, serving as a University conduct administrator for the Division of Belonging & Student Affairs.

3. Maintain an active relationship with the campus minister(s) who reside in the buildings and the counseling center staff members who liaison with the complex area residence halls/apartments.

4. Assist in the recruitment and selection of staff and student employees for the residence life system. Responsible for the supervision of student employees which includes but is not limited to hiring, training, disciplinary actions, ending the student’s assignment, etc.

5. Assume responsibility for planning and implementing complex area specific training programs and workshops; assist staff in campus-wide training activities for student employees; and participate in staff development and in-service training sessions. This includes holding regularly scheduled supervisory meetings with direct reports (Residence Hall Director(s) and student staff.

6. Coordinate the on-going (day to day) and long-term administrative tasks related to the operations of the complex area (i.e. weekly reports, key cards, personal data profiles, residential curriculum management, student conduct records, etc.)

7. Oversee occupancy issues of the area including room changes and building move out periods. Monitor budgets necessary for the operation of the residence hall/apartment’s programs, operations, and student staff.

8. Maintain active liaison relationships with custodial and facilities, planning & management staff. Maintain active liaison relationships with campus food service operation providers, monitoring service, cleanliness, and quality of food in the dining halls

9. Will serve on and chair committees, task forces, and special projects. Each will be assigned a primary central staff role (i.e., Admissions liaison, Leadership, Living Learning communities, etc.)

10. Is encouraged to participate in professional development opportunities within the department, the division, the University and through regional and national professional organizations. This includes potential opportunities to participate in a collateral assignment outside of the department with supervisor approval.

Required Knowledge, Skills and Abilities

Master’s degree earned by June 2025

A minimum of 1 year of related experience

Residence life and/or student affairs experience in a graduate student level role

Build and maintain collaborative relationships to work effectively with others through empathy and respect; seek and appreciate the viewpoints of those from diverse cultures, races, ages, genders, religions, and orientations

Exercise sound reasoning to analyze issues, synthesize information, make decisions, and solve problems; the ability to think critically and strategically to develop solutions

Demonstrate integrity, resilience, accountability, and ethical behavior

Ability to work with a very high degree of confidentiality