Website Loyola Marymount University

Position Summary

Provides support for the administration of policies related to complaints of protected class discrimination and harassment, and related retaliation. Conduct investigations of complaints and provides a detailed, unbiased report regarding the findings of the investigation.

Assists in the development of programs and activities to support a culture of open inquiry, pluralism and mutual respect among students, faculty and staff. 


Job Description

Position Specific Accountabilities


Exercises judgment regarding the resolution of complaints including informal resolution and formal investigation.

Conducts a prompt, equitable and impartial administration investigation into complaints including: explaining the processes to all parties, identifying and interviewing parties and identifying, gathering and assessing information relevant to the investigation; applying relevant policies and making findings of fact and/or recommendations for disposition of complaints or charges.

Ensures grievance procedures are implemented and followed. 


Organizes and maintains files, disposition reports and other compiled records regarding complaints of protected class discrimination and harassment, and related retaliation, including preparation of annual descriptive reports of number and nature of complaints filed with Human Resources and disposition thereof.


Provides expertise regarding reporting, investigating and other obligations to University faculty and staff in the areas of protected class discrimination and harassment, and related retaliation.  Continuously identifies and integrates investigation best practices and stays abreast of current movement in the field of investigations.  


Assists in developing and implementing training programs and materials to educate the University community (faculty, staff, and students) regarding protected class discrimination and harassment, as well as complaints of sexual misconduct, sexual harassment, gender-related violence including stalking, dating violence and domestic violence and related retaliation and policies and procedures.


Assists in developing and implementing an assessment plan to monitor the community climate regarding discriminatory harassment.  


Assists in research for the creating and/or updating University policies & procedures. 


Provides general support to Title IX Coordinator and EEO Officer.


May be required to be on-call after hours in the event that a report of sexual or interpersonal misconduct is reported and requires immediate attention.


Perform other duties as required.


Loyola Marymount University Expectations


Exhibit behavior that supports the mission, vision, and values of the university.  Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct.  Demonstrate a commitment to outstanding customer service.


Requisite Qualifications

Typically a Bachelor’s Degree in Business Administration, Communication, Organizational Development or related field or equivalent experience. A law degree is preferred. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of relevant regulation/policy changes. 

Minimum 5years’ experience in employee relations and conducting investigations and/or grievance procedures (informal and formal). EEO compliance and legal interpretation experience preferred.  Experience in higher education highly desired.
Excellent judgment with the ability to manage highly sensitive and confidential information.  Strong skills in conflict resolution.  Strong analytical skills and the ability to assess and negotiate complex, highly sensitive situations.   Exceptional critical thinking skills demonstrated by the ability to analyze information, evaluate results, and prepare concise, logical reports to convey complex issues.  Strong and effective interpersonal skills; the ability to listen well and demonstrate sensitivity to and respect for individual needs.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.