Operations Manager, Transportation

Position Summary
Reporting to the Director of University Transportation, the Operations Manager, Transportation assists in supervising a multifaceted University Transportation service that transports over 270,000 passengers annually.

Responsibilities include on-boarding, training, and supervising over 130 student workers to ensure operational compliance; overseeing the maintenance of all University vehicles under the purview of the Department of University Transportation; scheduling and monitoring all department services, including the inter-campus transportation shuttle, airport services, charter services, and athletic trip requests, helping keep our data organized with our online reservation system, fleet management, personnel file platforms;, and answering emergencies promptly, such as student worker issues and vehicle accidents.

Essential Functions
Assists the Director in operating a transportation service available to the entire Fordham University community. Services include inter-campus transportation, athletics travel, charter, and airport services on select days.

Supervises and trains over 130 student drivers and part-time maintenance personnel.

Oversees the maintenance of all vehicles in the department’s fleet.

Ensures that all university-certified drivers comply with insurance guidelines and regulations from our department and insurance provider.

Coordinates the operation and provide on-site supervision of morning, afternoon, weekend, and or evening shifts of Fordham’s intercampus shuttle service.

Trains written and road tests on the safe operation of a 15-passenger van. Coordinates with the Director on department operations, including customer service, account management, safety training, DMV regulations and license checking, compliance, scheduling, and communications.

Serves as a spokesperson for the department at major University events.

Management Responsibilities: May provide peer-level coordination or subject-matter guidance to colleagues performing similar work and/or student, part-time workers, including helping organize tasks, clarify priorities, or review work for quality or consistency.

Required Qualifications: Education and Experience
Bachelor’s degree.

Minimum of one year of experience in the transportation or logistics field.

Required Qualifications: Knowledge and Skills
Must show a high level of professionalism and have the ability to work with various constituents (students, administrators, and faculty) in a team-oriented fashion.

Must be committed to diversity and understand the mission of a Jesuit education.

Valid Driver’s License.

Preferred Qualifications
Relevant graduate or work experience.

Minimum Starting Salary: $66,555
Maximum Starting Salary: $66,555
Note: Salary is commensurate with qualifications, experience, and skills.