• Full Time
  • New York, NY
  • Applications have closed

Website Fordham University

Office Manager

Counseling Center, Lincoln Center

Fordham University


Fordham University has an excellent reputation as a dynamic institution located in New York City.  Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools. 


Fordham University offers a comprehensive and competitive benefits package to its employees, which includes medical, dental, vision, life, and disability insurance.
We offer tuition remission for employees and their dependents 
A generous employer match towards a 403(b) retirement plan.
As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC), Fordham is considered a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.
As part of its work-life balance program, the University provides generous PTO including 15 vacation days, 12 sick days, 2 personal days, 6 summer Fridays, and holidays that include paid time off between Christmas and New year.  
University employees have access to the Employee Assistance Program (EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.

Hybrid Policy:       

Please review the Hybrid Policy here.



Position Summary

Reporting to the Associate Director of Counseling and Psychological Services (CPS), the Office Manager oversees the delivery of all front desk and clerical operations at CPS Lincoln Center office.


These include scheduling appointments, coordinating walk-ins, checking in clients, responding to phone/email communications, maintaining personnel records, ordering office supplies, updating department website, and supervising student workers and graduate assistants.


Additionally, the Office Manager assists the CPS Director with onboarding new staff, preparing reports, and collecting clinical utilization and assessment data.


Essential Functions        

Delivers and oversees essential client-facing duties, including scheduling appointments, managing/triaging walk-ins, responding to phone/email communications, and greeting and checking in clients.
Trains and supervises front desk student workers and graduate assistants.
Assists in the development and implementation of front desk operational protocols.
Assists the Director with preparing quarterly, annual, budget and assessment reports. Monitors and manages year-to-date and projected operational expenses.
Prepares, collects, and summarizes clinical utilization and assessment data.
Assists with onboarding new staff and trainees to ensure compliance with departmental and institutional policies.
Reviews and updates CPS’ website; serves as primary liaison for CPS’ EMR vendor, Titanium.
Prepares, reviews, and processes clinical and personnel-related forms, records, and documentation.
Interfaces with Human Resources to ensure compliance with various personnel policies and guidelines, including conducting background screens, monitoring employee paid time off, etc.).
Monitors and orders office and outreach-related supplies, materials, and equipment.
Interfaces with other University constituencies as needed.

Essential Functions Note

This list is not intended to be an exhaustive list.

The University may assign additional related duties as necessary.


Management Responsibilities  

Guides work of other employees who perform essentially the same work and/or student workers. Organizes, sets priorities, schedules and reviews work, but is generally not responsible for final decisions in hiring, performance management or compensation.


Required Qualifications: Education and Experience        

B.A., B.S. or higher degree in a related field.
Minimum of 2 years of experience in higher education or related field.

Required Qualifications: Knowledge and Skills     

Excellent interpersonal and communication skills.
Computer literacy with a high proficiency in MS Office (Word, Excel, PowerPoint).
Excellent time management and organizational skills.
Ability to work collaboratively with a diverse university community of students, faculty, administrators and families.
Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Minimum Starting Salary: $45,000


Maximum Starting Salary: $50,000


Note: Salary is commensurate with qualifications, experience, and skills.




APPLY HERE: https://careers.fordham.edu/postings/7647



Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools.  It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom. 


Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.


Fordham is an Equal Opportunity Employer – Veterans/Disabled and other protected categories