Director of Community Standards and Care

Director of Community Standards and Care
Regis University

R003713
Northwest Denver Campus

Position Type:
Staff

Scheduled Weekly Hours:
40

Requested Start Date for this Position:
09/18/2023 – 20 days to go

Campus Location:
Northwest Denver Campus

Full-time or Part-time:
Full time

Job Summary:
Under the general supervision of the Associate Vice President/Dean of Students, the Director of Community Standards and Care provides leadership in implementing prevention and response protocols to promote inclusivity and student development and success. A vital member of the Student Affairs team, the director is responsible for administering the University’s Community Standards program to include: oversight of the Student Code of Conduct, training, and education, reporting and analytics, and programming to support student learning and growth as members of the Regis Community. The director will also lead and coordinate the University’s Care and crisis response efforts to include: training and education, collaboration with campus and community partners, development of support resources, protocols, and mechanisms for supporting student success. The director will be the University lead in managing the Maxient system and working to ensure its maximum potential is realized as a tool for supporting University processes and Student Success. Finally, the director is responsible for ensuring student learning, accountability, and implementation of restorative practices to address misconduct, fostering the values of civility, leadership, citizenship and inclusion.

The director will provide direct supervision for the Live-In Assistant Directors (3) with regards to Conduct and Care and will provide indirect supervision and divisional leadership for professional and student staff.

Successful candidates will demonstrate a tenacious focus on student success, a commitment to flawless execution of services, and a commitment to providing the best possible experience for Regis students in each and every interaction. Candidates should also demonstrate an ability to center students, embrace innovation and change, and adapt to the dynamic landscape of higher education and the evolving needs of the Regis community.

Working at Regis University
As Regis employees, we embrace our Jesuit Catholic values of respect, inclusion and equity, and welcome employees, faculty and students from all faiths and cultures. Together, we perform our duties in alignment with the mission of the University and seek dedicated individuals to contribute to and strengthen that mission and our service to students.

Take a moment to consider our Total Rewards package:
– A generous tuition benefit for employees, spouses, and dependents
– Paid Mission leave to give employees time to volunteer in the community
– Options for flexible work
– Additional time off each year when the University closes for Winter Break
– Medical, dental, and vision insurance

Special Instructions to Applicants:
Please submit a resume, cover letter and list of references with your application. Current employees, please submit an application by logging into Workday. Click on the Career Worklet and access the internal site.

Major Duties and Responsibilities:

Care and Crisis Management

• Establish collaborative relationships with campus constituents to facilitate an integrated response in support of students experiencing disruption in their academic experience due physical or mental health concerns or a crisis situation.
• Serve as a primary point of contact for institutional community members to report students of concern. Provide case management functions including collecting, evaluating, and tracking confidential student information; communicating with campus partners as appropriate, administering policies and procedures, and monitoring students for follow up actions and interventions as necessary.
• Serve as a member of the BIT (Behavioral Intervention Team)
• Chair the Students of Concern Committee, coordinating University wide response to students in need of additional support and care.
• Serve as case manager for non-compliant students referred to community-based substance abuse assessment and treatment programs.
• Lead annual revision and production of University-wide Students of Concern Resource folder project. (The Red Folder Project)
• Assist in the coordination of institutional responses to major crises impacting the University community

Student Conduct Administration

• Serve as chief student conduct officer: conduct disciplinary conferences, assign, track, and log conduct cases and outcomes for students in all University colleges and programs (undergraduate and graduate). Coordinate all documentation for judicial cases, hearings, and appeals.
• Develop and coordinate the implementation of proactive measures which encourage a better understanding of, and compliance with, the Student Code of Conduct by students, staff and faculty. Collaborate with various departments across campus to educate the campus community on the Student Code of Conduct.
• Lead the annual Community Standards/Code of Conduct revision committee, update and publish Regis University Student Handbook, conduct on-going review of individual Regis University college manuals for Community Standards consistency.
• Manage and maintain judicial software database package, train staff on utilization, and generate statistical analysis, reports and publications.
• Provide case management support to students in jeopardy of suspension for conduct-related behavior. Maintain regular follow-up contact with these students to facilitate increased community engagement and encourage positive choices.
• Select and train University Judicial Hearing Officers on Community Standards, Disciplinary Conferences, and the judicial process.
• Conduct annual revision and update of Judicial Training manual.
• Compile, track and develop data for annual reporting to include: Divisional and University reports regarding incidents, recidivism, and trends; serving as the coordinator of data for inclusion in the Annual Clery Report and AFSR report in collaboration with Campus Safety.
• Work with Denver Police and Adams County Sheriff Department community outreach officers to monitor and respond to neighbor complaints about off-campus student behavior.
• Work with appropriate departments (Residence Life and Housing, Campus Safety, etc.) on all student- related safety and conduct issues.

Staff Management:

• Recruit, train, evaluate and supervise staff direct reports and departmental student staff regarding Community Standards & Care processes, procedures, expectations and their roles within. Hold regular meetings and provide appropriate on-boarding and professional development opportunities for staff as needed.
• Ensure the professional development training, and supervision of staff.
• Work collaboratively with VPSA, AVP/Dean of Students, AVP Auxiliary Services, Housing & Residential Engagement, Student Disability Services, Academic Dean’s, Campus Safety, Health Services, Counseling Services and off-campus agencies (local authorities, medical facilities/personnel) as needed.

Divisional/University Leadership:

• Attend all divisional meetings, trainings and developments as appropriate.
• Serve as an Administrative/University Hearing Officer or member of the University conduct panel hearing board for high level judicial and Title IX cases as needed.
• Exercise leadership in the management, development, and long-term planning of college-wide activities and programs.
• Serve in the Administrator On-Call rotation providing support, crisis, and emergency response as back-up to the Residence Life On-Call protocol system.
• Be accessible, visible, and present for relevant and occasional campus events (i.e. athletics events, programs, traditions, etc.), attend staff/student-planned community development activities and educational events as appropriate.
• Assist in organization of large, annual, campus-wide programs as needed such as spring weekend, class events, and orientation.
• Assist in leading task forces, presenting training topics, and executing divisional and University projects as needed.
• Work collaboratively with fellow Directors to carry out the mission and vision of the university, student affairs, and our collective commitment to co-curricular learning.

Additional Functions:

• Establish and maintain strong partnerships with colleagues within the division as well as other campus stakeholders including but not limited to Admissions, Physical Plant, Campus Safety, Financial Aid, Bursar’s, Registrar’s, Information Technology, and Human Resources.
• Represent the department on relevant University committees.
• Respect and maintain confidentiality, parameters of operation, professional protocols, and individual privacy.
• Perform other duties as assigned by supervisor or supervisor’s designee.

MINIMUM REQUIREMENTS:

Education:

• Master’s Degree in higher education, counseling, student personnel services, student affairs administration or a related field with minimum 3 years of experience managing student affairs programs in a higher education institution with increasing levels of responsibility that include crisis management, budget management, student advising, program planning, and supervision of staff.
• A Bachelor’s degree with at least 6 years of similar experience will also be considered.

Experience:

• Supervisory skills which inspire, motivate, and foster a culture in which all staff members are treated with respect, fairness, and professionalism and which promote professional development among the team.
• Experience with Student Conduct Software programs (Maxient, Advocate, etc.)
• Experience with student conduct, mediating student conflicts and restorative approaches to conflict resolution.
• Ability to implement problem-solving strategies to manage everyday student behavior challenges such as policy violation, crisis response, conflict management, community development, and student/family concerns in a fast-paced environment.
• A demonstrated commitment and passion for professional growth in the areas of student learning and development, community development, supporting students’ well-being, and best practices in student learning, conduct, and care.
• Knowledge of equity and inclusion issues and laws that impact higher education (FERPA, Title IX, ADA compliance, Jeanne Clery Act, Etc.).
• Demonstrated commitment to expand knowledge and awareness of diversity, equity, and inclusion, understanding cultural differences, social identities, and historical inequalities, and strategies for interacting effectively with people different from oneself.
• Demonstrated experience using diversity, equity, and inclusion lens in delivering programs and services practice (i.e., staffing practices, supervision, training, policies, programs).
• Involvement in local, regional, and national organizations supporting the mission of Student Affairs (such as ASCA, ATIXA, NABITA, ACPA, and NASPA).

PREFERRED QUALIFICATIONS:

Education:

• Master’s Degree in higher education, counseling, student personnel services, student affairs administration or a related field.

Experience:

• Ten (10) or more years of experience in housing systems with increasing levels of responsibility that include crisis management, budget management, facilities and housing operations, student advising, program planning, and supervision of professional staff.
• Formal training or certification in investigations, Clery requirements and other compliance obligations for higher education.
• Strong analytical skills with the ability to collect, organize, analyze and display information in ways that are easy to interpret and spot patterns, trends and correlations. Examples of these representations include charts, graphs, infographics and other pictorial diagrams.
• Demonstrated skills in public speaking, facilitating conversations, and presenting to families, students, staff and other constituents.
• Experience administering programmatic and operational assessments that has led to department improvements.

Schedule: Monday thru Friday 8:30am-5pm. Nights and weekends as required to fulfill responsibilities of position. (e.g. Opening, Closing, crises response, on call shifts.). Schedule subject to change

Why work at Regis?

Benefits Guide – Fiscal year 23-24 or

https://www.regis.edu/_documents/about/offices-and-services/human-resources/regis-university-employee-benefits-guide.pdf

Pay Rate:
$67,000/annually commensurate with qualifications

To apply, visit https://regis.wd5.myworkdayjobs.com/en-US/RegisUniversity/job/Northwest-Denver-Campus/Director-of-Community-Standards-and-Care_R003713.

Since 1877, Regis University has been using our Jesuit background to provide an education for men and women of all ages and faiths and is accredited by the Higher Learning Commission: A Commission of the North Central Association of Colleges and Schools. Inspired by St. Ignatius Loyola, the mission of Regis University is to educate men and women of all ages to make a positive impact in a rapidly-changing global society. We encourage our students to seek truth, live purposeful lives, and continually examine and attempt to answer the question: ‘How ought we to live?’ Regis University’s Northwest Campus is the main campus and administrative hub, located in Denver, Colorado. Regis University has three additional campuses in Colorado Springs, Colorado, Thornton, Colorado and the Denver Tech Center, as well as distance learning initiatives.

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