Website Creighton University

Under the direction of the Senior Director of Portfolio and Project Management, a Program Manager coordinates with IT leadership, staff, and vendors. They identify, document, and organize objectives and standards related to service areas in a program, evaluating quality for service and product delivery, business value for university strategic alignment, needs assessment for alignment of business and technology goals, gap analysis for resource capacities and process efficiencies, and project dependencies and sequencing for optimizing time and task management which leads to improvements and accountability. They oversee and coordinate activities between multiple projects and technical refresh cycles related to the program, engage technical and business stakeholders to align processes with intended results, and work with Project Managers who oversee individual projects, ensuring technical and university objectives are met. They continually partner with university leaders and vendors to develop and maintain roadmaps for their program area(s) that identify the path forward.

Key Responsibilities

Strategic planning in program domain with business sponsors and technology leaders

Develop and plan scope and requirements for projects & programs

Communicate and ensure stakeholder engagement

Create and lead program and project teams

Monitor program and project progress

Solve issues that arise, escalating as needed

Manage program and project time, cost, and scope

Evaluate program and project performance

Participate in education & continuous improvement of PPMO

REQUIRED FOR ALL Division of IT Positions:

May be asked to take on-call rotation in support of critical services.
May be required to work some nights and weekends.



Bachelor’s Degree in a related area and/or equivalent experience.
Minimum 7+ years of experience in leading/managing complex IT projects and/or programs using waterfall and/or agile methodologies.
Proven and consistent performance utilizing project management methodologies and practices to deliver complex projects on time, in scope, and on budget.
PMP, PgMP and/or CSM Certification. 
May require subject matter expertise in each program domain if indicated. 


Master’s degree in relevant field.
Minimum 5 years of experience in Program Management related roles.
Six Sigma Certification.
Experience in Higher Education.
Subject Matter Expertise as identified. 

Must currently hold or pass a project management certification, such as PMP, PgMP, etc. within first 24 months of employment.

For more information and to apply, visit and search using number 240086.

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