Website Creighton University

The TRiO Student Support Services Assistant Director is responsible for a team-based, proactive approach to intrusive interventions to aid in student success and leads the departmental recruitment and assessment efforts. This position involves collaborating with offices and departments across campus to ensure student success and accurate assessment of student and program information. The assistant director is responsible for the implementation, oversight, and reporting of federal requirements for this grant-funded position and its specific program. They also serve as an academic coach to an assigned cohort of SSS students.

Please be aware that funding for this position is awarded through a Grant/Contract over a specified period. Employment for this position beyond the current Grant/Contract funding is contingent upon continued funding.

At all times employees are expected to uphold Creighton’s core values and demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment, while adhering to all University Ethical Standards of Conduct, rules, regulations, and job requirements, including required educational trainings.
Coordinate the development plan, implementation, management, and evaluation of programs that support student recruitment, retention, and assessment strategies, including but not limited to: community and campus outreach, new SSS Student Orientation, ISN, and engagement events. Coordinate and administer assessments to identify incoming student needs, monitor and record student progress through the completion of Individual Success plans, and collaborate with the Program Coordinator for SSS to develop and implement appropriate support programs based on student need patterns, services or referrals.
Provide individualized coaching sessions for assigned students from SSS; this includes supplemental academic advising career and graduate school planning, financial literacy, and FAFSA completion, academic study skills support, student tracking, intervention and monitoring, guidance and personal counseling, and referrals to appropriate university and community resources to help students attain their life and educational goals.
Collaborate with the Director to recruit, interview, evaluate and select participants. This includes attendance at recruitment events, giving campus engagement tours, preparation of all academic documentation from SLATE and the Banner Student Information System, analysis, and certification of this information to help determine student eligibility for entrance into the program.
Coordinate the development plan, implementation, management, and evaluation engagement and retention programs that provide both early warning and the necessary resources to foster student academic persistence and success.
Participate in SSS programming efforts. Provide on-going support for special projects initiated by the Director including, but not limited to, the Federal Annual Performance Report submitted to the US Department of Education, strategic planning, and program/participant data analysis.

• Master’s degree in education, counseling, student affairs, social work, or related fields required
• Two years experience in leading recruitment and onboarding programming to support students transition to college preferred
• Prior TRiO experience preferred

Knowledge, Skills & Abilities:

• Skilled in mentoring and working directly with high school and/or college student populations
• Knowledge of student advising or student programming
• Skilled in student development, teaching, and counseling
• Knowledge of the issues and challenges facing first-generation, low-income, students with disabilities, and underrepresented student populations in higher education
• Facilitating assessments for identifying students’ needs
• Ability and willingness to work a varying schedule that includes some evenings and occasional weekends
• Experience with Microsoft Office Word Suite

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