Website College of the Holy Cross

Athletic Facilities and Events Manager


College of the Holy Cross




Job Summary Athletic Facilities, Events & Pool Operations Manager is an integral part of the athletic staff, assisting in the management of all aspects of facility and event operations. This position will also directly oversee those efforts with regard to select sports as assigned by the Assistant Director of Athletics/Operations, Events, & Championships. Major Areas of Responsibility


• Facility Maintenance

• Event and Crowd Management

• Student worker budget/scheduling

• Venue set-up and breakdown

• Coordination of visiting teams and officials

• Implementing emergency plans and procedures

• Overseeing all outside athletic events with exception of ice rink rentals

• Assist in the coordination and execution of conference and NCAA championships

• Maintain all functions of the Hart Center Pool under the supervision of the Assistant Athletic Director – Facilities & Arena Operation

• Establish best practices procedures to coordinate and facilitate total customer satisfaction for the constituents the department supports. Institute administrative procedures which facilitate the work of the staff and provide a service-oriented structure for those served.

• While under direction of the Assistant Director of Athletics for Operations, Events, & Championships works effectively as a liaison between various departments to ensure that services, quality and costs are balanced. Supports the preparation and maintenance of the departmental operational budgets in accordance with procedures and uphold accountability for operating within approved budget limits.

• Conceive, develop, and implement innovative and creative solutions leading to continuously improved processes. Provide a means for frequent and on-going feedback to the department on the effectiveness of the constituents served.

• Oversee all staff including scheduling, hiring and training of staff. Recruit, hire, train and manage direct reports that may consist of interns, volunteers and students. Complete appropriate communications to ensure goals, objectives and expectations are communicated and completed in alignment with the overall College mission, division and department.

• Other duties as assigned by the Assistant Director of Athletics for Operations, Events, & Championships


Minimum Qualifications


• Bachelor’s degree; Minimum of 1-3 years of experience with athletic event/facility management/operations

• Demonstrated knowledge of NCAA rules and regulations;

• Demonstrated ability to identify and resolve problems efficiently, effectively and independently;

• Ability to multitask, detail oriented and ability to work with diverse group of staff members

• Strong customer service with the ability to troubleshoot and handle pressure situations

• Ability to thrive in a diverse, fast paced student athlete service driven environment in a collegiate setting; Willing to work nights, weekends and holidays.

• Ability to obtain Certified Pool Operator (C.P.O) Certification.


Preferred Qualifications


• Master’s degree in related field; Previous Division I intercollegiate athletic experience in event and facility management


Additional Information: This is a full time, exempt level position. The College is committed to providing competitive market pay for its employees. The College also offers a competitive benefits package for full-time staff, including:

• 10% College contribution to the 403(b) Retirement Plan (1 year wait waiver available)

• This position may be eligible for a hybrid work arrangement

• Condensed summer 4-day work week

• Tuition benefits

• Wellness programs & ongoing Training and Development opportunities

• Generous paid time off


The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace. To review our Employee Benefit Options, please go to:

APPLICATION INSTRUCTIONS: Please upload a resume (CV) and cover letter. In your cover letter please address how your work might support the College’s mission as a Jesuit, undergraduate liberal arts college (see and its core commitment to diversity and inclusion. Please provide examples of any past work that illuminate your commitments in these areas. For more information, please visit Review of applications will begin as received and continue until the position has been filled.


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