Temporary Benefits Assistant

Job Description

Location: Onsite

Position Summary:

Boston College is seeking a Temporary Benefits Assistant to support the daily operations of the Benefits Office. This role will provide administrative assistance in employee benefits, respond to inquiries, and assist in processing and monitoring FMLA/PFML applications and retirement plans. The ideal candidate is detail-oriented, organized, and capable of delivering excellent support in a fast-paced environment.

Key Responsibilities:

Respond to employee inquiries via email, phone, and in-person regarding benefits eligibility, enrollment deadlines, and coverage details.
Provide general information on employee benefits, including retirement plans and health insurance options.
Assist in the administration of medical, dental, vision, life insurance, disability coverage, Flexible Spending Accounts (FSA), and tuition remission.
Support the processing and tracking of benefits enrollments, changes, and terminations in PeopleSoft.
Monitor PeopleSoft Benefits Administration functions to ensure data accuracy and resolve discrepancies.
Competitive salary commensurate with relevant experience.

Requirements

Excellent customer service and communication skills, with the ability to provide clear and empathetic guidance to employees.
Strong attention to detail and the ability to manage confidential information with discretion.
Proficiency in Microsoft Office (Excel and Word) and Google Workspace (Gmail and Shared Drives)
Experience in leave administration, benefits administration, human resources, or a related field is preferred but not required
Familiarity with FMLA, MA PFML, and other leave programs, including compliance requirements, is preferred but not required
Experience with Peoplesoft or benefits administration systems is preferred but not required.