Member Services Associate

The Member Services Associate is responsible for developing, managing, and delivering a broad variety of member services and knowledge products to meet the needs of the Boston College Center for Corporate Citizenship’s 500 member companies.

The Member Services Associate responsibilities include:
Responding in a timely manner to requests for corporate citizenship research from our member companies
Supervising students and managing the development of a corporate citizenship benchmarking database
Building relationships with corporate members through written and verbal communications
Developing and updating knowledge products on current topics related to corporate citizenship
Representing BCCCC to corporate audiences

The position requires:

Curiosity and interest in corporate citizenship and ESG matters related to business and the global business context. 
Bachelor’s degree
Minimum of one year of professional experience
Excellent writing skills
Strong organizational, interpersonal, and analytical skills
Experience interacting closely with corporate clients or in a customer focused business environment
Previous experience with large member service organization a plus
Knowledge of Corporate Citizenship content a plus

There will be occasional evening and weekend work and some business travel. This position will be 5 days in the office. 

Position Details:
Department: 057401 – Ctr-Corp Citizenship
Position: 00002266 – Member Services Associate 
Grade: 3RD

Full-Time Equivalent Hiring Range: $57,800 to $72,250; salary commensurate with relevant experience.

Requirements

The position requires:

Curiosity and interest in corporate citizenship and ESG matters related to business and the global business context. 
Bachelor’s degree
Minimum of one year of professional experience
Excellent writing skills
Strong organizational, interpersonal, and analytical skills
Experience interacting closely with corporate clients or in a customer focused business environment
Previous experience with large member service organization a plus
Knowledge of Corporate Citizenship content a plus

There will be occasional evening and weekend work and some business travel. This position will be 5 days in the office.